01622 962105

info@sparklecommercial.co.uk

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Cleaners Covering All Maidstone & Medway

I booked Sparkle for a deep clean before putting my house up for sale. I was very pleased with the clean and the customer service before and after the job. We now use Sparkle for our weekly cleans too and are very happy with the service - I would definitely recommend this company. Thank you! Olly Farrow

Why choose Sparkle Cleaning Services?

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Privacy Policy

1 Who Are We:

Sparkle Domestic & Commercial Cleaning Services Limited, 40 Brockenhurst Close, Rainham, Kent ME8 0HG, Company No. 10419717

1.1 Our Commitment:

We are committed to the proper handling of any personal data collected through this website, through email or through telephone contact. We only use data to provide clients and prospective clients with the information they have requested and to carry out any services or provide any products purchased.

1.2 When Do You Collect My Personal Data:

We collect information about you when you make an enquiry with us. For example, when you submit a contact form on this website, when you contact us via our telephone number(s) or when you email us.

1.3 What Do You Do To Protect My Data:

Our website carries an SSL certificate, which protects all data submitted to us via our website. We receive online forms and email enquiries through our password-protected business email address, which is hosted on a secure server. All data is secured on Dropbox using passwords to access.

1.4 What Will You Use My Data For:

We will use your data to contact you about your enquiry. We will not use your data to contact you about anything unrelated to your enquiry or our services, nor will we ever sell your data to third parties.

1.5 Third Parties That May Access My Data:

We will never sell your data to third parties. Our website is maintained, advertised and hosted by: Get Me Leads, you can find their policy here: www.getmeleads.co.uk/privacy-policy.html

We may also share your data with the following:

Bates Office (Commercial Customers Only - Consumables Deliveries)

Sarah Bailey for cleaning services provided on our behalf (ovens, carpets, EOT cleaning) Freeagent (invoice system)

Connect - telephone answering service which takes customer details for callbacks

Logged on Google Calendar with cleaner(s) copied in to know location and contact details for the customer on the day of the clean. Regular customers are on this calendar to enable us to schedule cleaners each week.

Logged on password-protected spreadsheet for HMRC records

1.6 How To Remove Your Data From Our Records:

If you would like to have your personal data erased from any of our devices or email databases, please contact us directly. We respect all requests to limit or remove data from our email databases, and we will endeavour to meet your request without hesitation.

1.7 Where can I access the data you hold on me?

  You have the right to request a copy of all information and records that we hold about you. Please contact us via email to request the required information. Please note we hold the right to charge for this service.

If you believe we hold inaccurate data about you then you may ask us to correct or remove any incorrect data we may hold.

1.8 Where can I get more information about how you handle my personal data?

We’d be more than happy to answer any questions in person. Feel free to contact us to discuss our data, privacy and security procedures.

1.9 Changes to our Privacy Policy

From time to time we may need to make changes to this policy. Be sure to always check our privacy policy for any changes.

2. Cookies & Other Websites: 2.1 Cookie Policy:

When you visit any website, it may store or retrieve information about you, your preferences or your device in the form of cookies. These cookies are used by businesses to provide a more personalised, enjoyable web experience for clients and prospective clients.

This website may use the following cookies and more:

Google Analytics / Tag Manager https://policies.google.com/privacy Google Adwords https://policies.google.com/privacy

Facebook Pixel https://www.facebook.com/policies

Jotform https://www.jotform.com/privacy/

WP https://en-gb.wordpress.org/about/privacy/

We use these cookies to count visitors and monitor traffic sources, which help us to monitor our performance and improve our website and online marketing strategies. All of the information these cookies collect are aggregated and therefore anonymous. We cannot use information collected by these cookies to call you, email you or directly contact you in anyway.

If you would like to opt-out of allowing these cookies to monitor your interaction with our website, you can disable cookies through your browser settings. Follow this guide on how to disable cookies: https://www.wikihow.com/Disable-Cookies

2.2 Other Websites:

This website may contain links to other websites. The policy only applies to this website, please read the privacy policy of any website you may be diverted to.

Contact Us:

Any questions or queries about this policy must be made in writing, you can contact us using the following ways:

Email: info@sparklecommercial.co.uk

By Post: 40 Brockenhurst Close, Rainham, Kent ME8 0HG